Leading retailer’s VMware Cloud on AWS (VMC) migration with effective project management

At a glance

Solution

Modernise

Delivered with Cevo

D6 capability

Project Management

Industry

Retail

In response to a leading Australian retailer’s challenge amidst the demerger of its subsidiary, D6 and Cevo successfully migrated over 60 systems into VMware Cloud on AWS (VMC) leveraging a cohesive collaboration framework and a structured project cadence. The migration has resulted in improved security, operational efficiency, high availability, cost optimisation, and like-for-like performance, for the leading retailer, facilitated by effective IT project management strategies.

Business challenge

A leading Australian retailer faced a critical challenge following the demerger of a major department store in 2022. With both organisations operating under a single entity and relying on shared IT systems and platforms hosted on AWS infrastructure, the retailer needed to separate these shared services and migrate them to a separate environment by July 2024.

The migration scope was extensive, with more than 60 systems spread across over 130 servers, including critical functions such as payroll, point-of-sale, people management and IT operational and management systems. The challenge was not only to migrate these systems into AWS VMware on Cloud (VMC) while ensuring minimal disruption to operations, but to ensure the new infrastructure provided a parallel environment in terms of functionality and performance. This meant deploying into the new AWS Melbourne Region to minimise latency to existing systems and maintain a like-for-like environment.

Solution

D6 and Cevo, D6’s sibling business, collaborated with the retailer to successfully migrate more than 60 systems into AWS VMC. We leveraged Cevo’s proven three-phase approach to migrations: Assess, Mobilise, Migrate.  

We commenced the project by arranging business and technical kick-off sessions. The primary goal was to establish a cohesive collaboration framework for the cross-functional team, included stakeholders from the retailer, AWS, D6 and Cevo. During these sessions, key details such as tooling, onboarding, governance, RACI, and ongoing communications were defined. 

We also implemented a well-defined project cadence to ensure all stakeholders had visibility into the project’s progress and foster a collaborative environment throughout its lifecycle. This cadence included project ceremonies, weekly forums, sync sessions, and weekly status reports. We also held retrospective sessions to gain insights from previous migration waves. Handover sessions were also held to equip the retailer with the knowledge to operate and to troubleshoot when issues arise. 

We ensured close monitoring and reporting of the project budget and forecasting for optimal allocation of resources to deliver the required migration and other activities. This approach ensured the right level of engagement was maintained to achieve the best outcome for the retailer within the budget. 

Outcomes

Cevo and D6 successfully migrated over 130 servers including more than 60 workloads to the purpose-built VMC platform in the AWS Melbourne Region. With the effective IT project management strategies provided by D6, the migration to the VMC environment was not only successful but was carried out with efficiency and flexibility. Key outcomes include: 

  • Improved project visibility, collaboration and alignment among cross-functional teams with regular communication channels.
  • Quick decision-making and a proactive risk management approach through the establishment of a structured project cadence.
  • Close monitoring of timelines and budgets to ensure the migration remained within pre-defined constraints, while delivering high-quality results. 

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