Designing AI for humans: The role of human-centred design in the AI era

Explore how human-centred design can make AI more intuitive, ethical and empowering for real-world users.
Achieve digital transformation efficiency: The power of Service Blueprints

Explore how Service Blueprints can streamline digital transformation by improving efficiency, enhancing collaboration, and eliminating friction points in service delivery.
Managing expectations and buy-in to avoid project roadblocks

When resolving challenges, project teams often find themselves needing to manage stakeholder expectations and gathering buy-in for decision making. This article explores the methods to navigate stakeholder management to help achieve successful outcomes.
Embracing critique: Why feedback is essential for designers

Discover why embracing feedback is crucial for designers and how it fosters growth, innovation, and stronger project outcomes.
Facing Your Fears: Embracing the Windmills of Business

Explore how to confront your fears in business by transforming perceived obstacles into manageable challenges, inspired by the tale of Don Quixote.
Getting the most out of your consultants

Discover five key strategies for customers to maximise their partnership with consultants, leading to successful outcomes and lasting relationships.
Bringing Business Requirements to Life: The Power of the User Journey Map

Explore how user journey maps can transform business requirements into user-focused solutions by highlighting pain points and opportunities for improvement.
When Projects Go Off the Rails: A Light-hearted Guide to Bouncing Back

Mistakes in project management are about as common as spilt coffee – but it’s all in how you handle it. This is a fun guide on how to turn your slipups into successes! 1. Own Up Admit when things go wrong. It may sting, but owning your mistake is the first step to fixing it. […]
Agile vs Waterfall Project Management in IT Consulting

Project Managers and project teams often contemplate the pros and cons of Agile vs Waterfall project management. Is one truly better than the other, are they mutually exclusive or can they co-exist in an organisation? Join us in debunking the myths and uncovering the facts about both methodologies.
Navigating the Shift: From Product-Led to Service-Led Approach – Part 1

Working on a project that involves team members, partners, or third parties from different time zones across the globe? Learn how to foster collaboration when working with cross-geographical teams to supercharge efficiency and productivity.